Western Digital My Passport Hdd Freezing Compyer

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Western Digital My Passport Hdd Freezing Compyer 8,1/10 5926 votes
I have a 2TB WD My Passport. As the title says it locks up my PC every time I plug it in. I have tried USB 3.0 and 2.0, swapping cables, tested on separate PCs and still get the same thing. I have tried researching on here and several different forums but to no avail.
If I run chkdsk /r on the E:/ drive it wont do anything. It doesn't give any errors or any info just sits there unresponsive.
I tried IOBit Unlocker and it freezes and goes unresponsive once I select the drive.
The built-in Microsoft disk management tools do the same.
I downloaded and installed Recuva and I'm unable to pull any files but it does say that the folders and files are still there. If anyone knows any way of even just recovering the data I can buy a new drive. I was going to try to plug it into my mobo and do it that way until I realized that WD doesn't use a SATA bridge.
This HD was my deployment HD. It has all of my music, movies, game back-ups and pictures and videos of my time in Iraq and Afghanistan. Those pics and videos are all I really care about if anyone can please help
--I understand it was irresponsible for me to keep them on an external HD (or so other forums have rudely told me) but I wasn't expecting a hard drive failure, no one really does...--
Any help is appreciated. Thanks!

Hi, everyone. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a 'normal way'. I have to connect it through a 'bizarre way' to make it show up in explorer. I realizes there were threads related to the same issue, but it's not what I am looking for.

Let me explain the 'normal way':

Resolved External Hard Drive Freezes Entire Computer. Discussion in 'PC. 2014/07/04 Messages: 13 Likes Received: 0. OK, Here is my situation: I have a WD 1TB external hard drive that has all my music (350 gigs) on it and it also backs up everything else on my computer. About 3 seconds after I plug the USB jack from the external hard. Oct 29, 2011  WD My Passport 070a Freezes Computer. I have an external Western Digital My Passport Essentials 070a HDD and I have a lot of critical data/backups on it. I recently, just after having connected it via USB, saw Windows notifications of 'Delayed Write Failed' for almost every folder on the drive. I received 40 notifications before someone who.

I have another 1TB WD (same model as my 2TB WD) which behaves in a 'normal way'. Just plug and play. Nothing weird! Once I connect it, the LED blinks for a few times for successful connection. Done. I can find it in explorer

Let me explain the 'bizarre way:

The 2TB WD behaves in a 'bizarre way'. If I connect it in the 'normal way', it will not show up in explorer, Diskpart, or Disk management no matter how long I wait. In order to make the 2TB WD to show, I have to process the following steps every time I connect this 2TB external hard drive: First, plug in the USB cable halfway through any one of my desktop computer's USB ports. Then, wait for the drive to show up in explorer. Finally, I can push the USB completely into the USB port. The difference is that the successful connection of the 2TB WD happens when the USB cable is half way into the USB port.

Troubleshoots:

That particular 2TB WD behaves in the 'bizarre way' on my Win 7 desktop and my Win 10 Surface Pro 3. However, it behaves in the 'normal way' on my friend's Win 8.1 laptop, Ubuntu or Mac OS X.

Since my 1TB WD is working properly, I try to switch the USB cables between them. The 2TB WD still behaves in the 'bizarre way'. Thus, I can tell it's not a USB cable issue.

Also, I have tried to reformat the 2TB WD based on GPT or MBR partition tables. It still acts in the 'bizarre way'.

Does anyone know or understand what really happen to my 2TB WD? (For examples, driver issues, broken WD connector, ... etc..). Just in case my 2TB WD fails to show up completely in the future and that 'Halfway-in-USB' connection trick does not help me to access that 2TB WD.

Is this a good question?

Comments:

Hi, I assume that you do not have access to another WD 2TB HDD to compare to prove whether the problem is with the drive or with your PC? Have you tried connecting it to a powered hub to see if your PC is not supplying enough power to it?

Have you also tried this to test your HDD?

Thanks for responding. I have edited the description of my question. Feel free to view it again, please. And thanks for your advice from the link. I can actually access the 2TB WD, but only in a bizarre way. I just want to find out why it does that. I have tried to scan for bad sectors with software, but reports are normal. I also tried the official 'WD Utilities' software to troubleshoot the problem. It finds nothing problematic.

I tried your method with a powered hub as well. It makes no difference. The hub I have with power adapter: https://www.amazon.com/Sabrent-Individua....

Western digital my passport hdd freezing computers

Hi, Found this link where the guy was having similar problem to you. There are two solutions offered which solved the same problem in different ways.

I'll give it a try. Thanks for the link. Just to clarify. That 2TB drive was OK before. It became to act strangely just about 2 weeks ago. I just worried that would be a sign of complete breakdowns coming.

Hi,

Western Digital My Passport Driver

Suggest then if possible back up everything that you can when you do have access just in case. After that try using the 12V adapter power connector to see if it stabilizes as per connection/appearance in Explorer.

Wd My Passport Hdd

It still may be a compatibility issue between your PC and it due to perhaps component variations due to age (slightly less voltage supplied etc - all this is guessing of course as you say it is OK with other computers)